Thank you for choosing Kubic Technology for your website and mobile application development needs. We strive to provide high-quality services and ensure your satisfaction. However, if you are not entirely satisfied with our services, we offer a return and refund policy as follows:
Refund Eligibility:
- We offer refunds for services that have not been rendered or completed. Once the service has been delivered or completed, refunds may not be available unless otherwise stated in a separate agreement or contract.
- Refunds are applicable only to the actual amount paid for the service and do not include any third-party fees or expenses incurred during the process.
Refund Requests:
- To initiate a refund request, you must contact our customer support team within 7 days from the date of service delivery or completion.
- You may be required to provide proof of purchase and any supporting documents or evidence to substantiate your refund claim.
- Refund requests will be assessed on a case-by-case basis, and we reserve the right to determine eligibility at our discretion.
Refund Process:
- If your refund request is approved, we will process the refund within 45 business days.
- The refund will be issued using the original payment method used for the purchase unless otherwise agreed upon.
- Please note that depending on your financial institution, it may take additional time for the refund to be reflected in your account.
Non-Refundable Items:
- Customized or personalized services are generally non-refundable once the development process has started.
- Third-party fees or expenses incurred during the project, such as domain registration, hosting, or licensing fees, are non-refundable.
Changes to Services:
- If you request changes or modifications to the original service scope, additional charges may apply. These charges will be communicated to you and must be agreed upon before proceeding with the changes.
- Any changes requested after the service has been delivered or completed may not be eligible for a refund.
Contact Us:
If you have any questions, concerns, or requests regarding our return and refund policy, please contact us at info@kubictechnology.in.